Choose

Customer Service Center

Welcome to Symetra Life Customer Service Information Center. Our unwavering commitment is to provide outstanding service for our customers. Here you can download forms you need to make changes to your existing retirement account, annuity or life insurance policy, look up terms you need to know and find answers to frequently asked questions. Click on a link to the left to access the information you need.

Changes for Variable Annuity and Variable Life
Insurance Products

To view your retirement account, annuity contract, or life insurance policy, please register one time.

As part of our transition to Symetra Financial, our extranet online security system is now active. Use the new security system to get access to your account online. If you have not registered after June 24, 2005, please register now using:

your policy number
the policy owner’s Social Security number
your date of birth
the insured date of birth, if applicable

Registering for account services, provides you with account information for your annuity contract or life insurance policy, including:

Recent payment history
Account balances (when applicable)
Portfolio allocations (when applicable

If you have already registered with the new security system, go directly to account sign in.

For questions or help, contact Symetra Life Insurance Company weekdays from 7 a.m. to 4:30 p.m. PT at (800) SYMETRA or (800) 796-3872. You can also e-mail directly to the life insurance or retirement plans/annuities department at the links below:

Life insurance

Retirement plans and annuities